Author: Namwera Faith Zeporah

Avatar photo

Namwera Faith Zeporah is a passionate writer, teacher and lawyer. With a ginormous heart for children, she goes above and beyond to see that every child is loved and feels appreciated.

Rich Communication Services (RCS) is poised to revolutionise messaging across Africa, with key markets such as Kenya, Tanzania, and Uganda expected to witness a dramatic surge in usage. According to a new whitepaper commissioned by global communications platform Infobip, RCS traffic in Africa and the Middle East is forecasted to grow by over 1300%, climbing from 545 million messages today to a staggering 8 billion by 2029.

In this interview, we learn about dfcu Bank’s latest promotion that allows customers to pay their utility bills at no cost. Dubbed ‘Rates Paka Chini’, this initiative aims to ease customer expenses and support the local economy by encouraging seamless payment processes. Annette Kiconco, the Chief Retail Banking Officer at dfcu Bank, talks about more about the promotion in this interview

The workshop aims to promote knowledge sharing and introduce innovative WASH and water security approaches designed to alleviate human suffering caused by these crises. Hosted by the Uganda Red Cross Society, in collaboration with the International Federation of Red Cross and Red Crescent Societies (IFRC) and other partners, this event is an important step toward enhancing the resilience of African communities in the face of escalating water security threats.

New research from global communication platform Infobip highlights how different generations prefer to engage with businesses, especially in the lead-up to Black Friday. According to Infobip’s Generational Messaging Trends Report, 65 percent of shoppers under the age of 27 prefer a two-way dialogue with brands, and 83 percent expect brands to understand them as individuals.